Frequently Asked Questions
Everything you need to know about shopping with Meliusly
What are your standard shipping times?
We typically process orders within 1-2 business days. Depending on your location, standard shipping usually takes 3-7 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Which payment methods do you accept?
Meliusly accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Are the products on Meliusly authentic?
Absolutely. We work directly with verified manufacturers and authorized distributors to ensure that every item in our store is 100% authentic and of high quality.